Your FAQ Handbook
Have questions? Explore innovative solutions for a safer digital experience
What is WardWiz?
WardWiz is a comprehensive cybersecurity solution that protects your devices from malware, ransomware and other online threats while optimizing system performance.
How does WardWiz protect my device?
WardWiz uses advanced features like real-time scanning, heuristic analysis, firewall protection and data encryption to safeguard your device and data.
Is WardWiz compatible with my operating system?
WardWiz supports Windows (7, 8, 8.1, 10) android and iOS devices. Check the system requirements for specific details.
Can I try WardWiz before purchasing?
Yes, WardWiz offers a 30-day free trial for all its products. Download the trial version to experience its features.
How do I activate WardWiz offline?
You can activate WardWiz offline using the SMS Activation feature. Follow the instructions provided during installation.
What is a Heuristic Scan?
Heuristic Scan detects unknown threats by analyzing file behavior, even if the virus database isn’t updated.
How does WardWiz handle ransomware?
WardWiz’s Anti-Ransomware feature identifies, blocks and removes ransomware before it can encrypt your files.
Can WardWiz protect my mobile device?
Yes, WardWiz offers mobile security solutions for Android and iOS, including anti-theft, parental control and real-time scanning.
How do I update WardWiz?
WardWiz updates automatically when connected to the internet. You can also download offline updates if needed.
What is the difference between WardWiz Basic and Essential?
WardWiz Basic offers essential protection, while WardWiz Essential includes additional features like data encryption, registry optimization and tune-up tools.
How do I contact WardWiz support?
You can reach WardWiz support via:Email: support@wardwiz.com
Phone: 1800-266-1229
Can I use WardWiz on multiple devices?
Yes, WardWiz offers multi-device licenses. Check the product details for the number of devices supported.
